Support

Write to us at support@rimblo.app. Tell us which iPhone and watch you have and what happened.

What you need. An iPhone with iOS 26 (iPhone 11 or newer). For scoring by voice, an Apple Watch with watchOS 10 (Series 4 or newer).

Before the first match. At home, on Wi-Fi: open Rimblo on the iPhone, then on the watch, start a practice match, tap Voice and say "green" and "blue" a few times. The iPhone gets its speech recognition model and the watch learns your voice. Without this step the score still works by touch, but the voice may not answer on the court without internet.

Voice commands. Say "green" for the green pair and "blue" for the blue pair, in English, whatever the app's language. The English voice calls the pairs Lime and Navy.

If the voice does not answer or gets it wrong. It works best with the watch close to your mouth. If it keeps getting it wrong, use "Relearn the voice" in the watch settings. To send us what happened: on the iPhone, Rimblo Settings → Voice log → "Send the voice log". It contains the transcribed phrases, no audio.

Language. Rimblo follows the iPhone's language: English, Italian, Spanish or Romanian; any other language gets English. For Rimblo alone: iPhone Settings → Rimblo → Language.

Subscription. Buying and restoring happen on the iPhone; "Restore purchases" is on the subscription screen. Cancel any time in Settings → Apple ID → Subscriptions. Refunds are handled by Apple at reportaproblem.apple.com. Your history stays visible without a subscription.

Your data. It stays on your devices. To keep a copy: Rimblo Settings → Data → "Export the data".